911 Emergency Services

Just as with the traditional phone system, all of our fixed location subscribers have access to 911 emergency services. When a user dials 911 they are transferred to the Public Service Answering Point (PSAP) associated with their registered address.

Emergency operators have access to the phone number and may call back if necessary. Most PSAP, but not all, are also equipped to receive the registered address. In all cases a mobile caller must identify their location when dialing 911 services.

1 (855) UNIVOIP

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830 Parkview Dr. N.
El Segundo, CA 90245

"We did an RFP for our telephone system around March 2011 for our new office. I was given the task to lead our office move project. UniVoip was one of the top 3 vendors that was shortlisted. There were two reasons why we selected UniVoip. First, they understood clearly what we needed in terms of technical and cost requirements. Second, they are a very professional company which I had proven after we did a site visit to their location and after taking us to a few of their customers' site. During the implementation, I was very pleased to find that UniVoip has the best people. Our Account Manager and the rest of the team were sincerely helpful and available to us specially with our situation where we were pushed to a deadline to make the move happen. The quality of the service and the product are very good. Looking back, we have proven that we made the right decision to go with UniVoip."

Peachy Paulino
Director - Systems, Marketing Support & Outsourced Services
Argus Medical Management LLC.

"Excellent service! We have received excellent service. The support team were straight-forward, direct and very helpful. The technicians where professional and did a very good job as well. I would recommend UniVoIP to anyone looking for a business-class phone service provider."

Dairl Johnson
Interior Door & Closet Company.

"Finally a phone system provider that really know their stuff. I got answers to all my questions from UniVoIP's sales guy on the spot. There was no "I have to talk to my supervisor" or "I have to ask our tech guys". You can tell that you are talking to someone who truly understands the business. I got all the features I need – at a very competitive price. Hats off."

Josh
IT Manager

"We have managed to decrease our telecom cost by 35% annually. I would like to thank you for the great service you have been providing over the past four years. I also like to mention that since we switched to UniVoIP, we have been able to do do most of our moves and changes ourselves through the On-line portal that you provide. We have also enjoyed a much faster Internet service in comparison to our old DSL service. We have managed to decrease our telecom cost by 35% annually"

Allan Khoshbin
Law Offices of V. Allan Khoshbin

"GSDBA is extremely happy with our new phone system and service from Univoip. Now we have clear connections and flexibility to customize our system anytime we want. We highly recommend Univoip to everyone!"

Sue Sneeringer
Operations Manager
GSDBA

"The decision to replace our old Panasonic phone system and deciding on a new phone system was a great challenge that most businesses come to face every decade. Conveniently, this decision was made easy once UniVoIP presented us with their managed services. They offered us the advantages of one vendor with only one bill that includes a lifetime warranty, free upgrades, and the ability to connect with multiple sites free of charge. In the end we ended up saving on most to all of our telecommunication expenses! Choosing UniVoIP as our communications provider was one of the easiest and most beneficial decision we ever made."

Kinsey Park
CNH Travel

"UniVoIP helped us to upgrade our system and transition from analog to voice over IP telephones. The Los Angeles Chapter of the American Institute of Architects (AIA|LA) has utilized the services of Telenet / UniVoIP for approximately a decade and we value the business relationship we have with them. Most recently, UniVoIP helped us to upgrade our system and transition from analog to voice over IP telephones. The company proved to be very patient as we evaluated all of our options and we are enjoying the benefits of a high functioning and efficient phone system."

Matt Krinsky
Director of Programs & Events
American Institute of Architects Los Angeles (AIA|LA)

"When I was introduced to hosted PBX through UniVoIP I was impressed. My employer Healthview Inc is in the healthcare industry and communication with our clientele is vital and must be reliable. My task to find a provider that could ensure reliability, redundancy, and stability was a challenge. Personally, I have over 10 years of experience in dealing with different phone systems within the various locations in our company. The system that we have is delivered and managed via a private network and is very user friendly. I visited their COLO and saw how their network infrastructure is designed to provide multiple layers of redundancy and up-time service."

Z. Jafari
IT Director