How do I troubleshoot the phone?
The phone displays a number of states. These states help you to troubleshoot the phone. Following are a series of states and what to do if the phone displays them.
| XX-XX-XX-XX-XX-XXÂ Â Â Â Â Â Â Â Â Â | | Booting Ver x.xx |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| Waiting for DHCP | | Booting Ver x.xx |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| DHCP: Discovery | | Booting Ver x.xx |
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| If your phone displays this state, click here. |
| DHCP: Offer XX Rej | | Booting Ver x.xx |
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| If your phone displays this state, click here. |
| DHCP: Offer XX Acc | | Booting Ver x.xx |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| DHCP: Ack | | Booting Ver x.xx |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| XX.XX.XX.XX | | Booting Ver x.xx |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| XX.XX.XX.XX | | Downloading           XXX |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| Upgrading Flash                | | DO NOT POWER DOWN |
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| Your phone is in a transitory state. Please wait. Disconnecting or turning off the power at this point could irreparably damage your phone and void the warranty. |
| Upgrading Flash | | Resetting phone |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| XX.XX.XX.XX | | Upgrade not required |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| XX.XX.XX.XX | | Downloading failed |
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| If your phone displays this state, click here. |
| XX.XX.XX.XX | | Starting main |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| MAIN x.xx BOOT x.xx | | Waiting For LINK |
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| If your phone displays this state, click here. |
| MAIN x.xx BOOT x.xx | | Booting Tasks... |
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| Your phone is in a transitory state. Please wait. If this state persists for more that a few minutes, contact UniVoIP's Technical Support team. |
| Lost Link to Server | | Waiting For LINK |
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| If your phone displays this state, click here. |
| MAIN x.xx BOOT x.xx | | Waiting For ACK |
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| If your phone displays this state, click here. |
| MAIN x.xx BOOT x.xx | | Waiting For COMM |
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| If your phone displays this state, click here. |
| If your phone displays this state, you need to log in. Press the softkey below the word ACTIVATE or *00 and follow the prompts. |
| User, Name | | DIALÂ Â Â Â Â NUMBERÂ Â Â Â Â Â QUIT |
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| If your phone displays this state, you are in the directory. Press the key below QUIT on the display to exit the directory. |
| Extension: XXX | | DIALÂ Â Â Â Â Â Â NAMEÂ Â Â Â Â Â Â Â QUIT |
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| If your phone displays this state, you are in the directory. Press the key below QUIT on the display to exit the directory. |
