--- title: UniVoIP Wins 2021 TMC Friend of the Channel Award (IT) description: UniVoIP has been honored as a leading partner-centric provider by the Internet Telephony Team at TMC in Internet Telephony’s Friend of the Channel Award. --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en-us) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en-us) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip?hsLang=en-us) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en-us) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) Ready for seamless unified communications with high-touch aftercare? 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EN ES [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) Published: 25 Feb 2022 # TMC Honors UniVoIP with Friend of the Channel in 2021 Internet Telephony Award [automated onboarding](https://www.univoip.com/blog/tag/automated-onboarding) [automation](https://www.univoip.com/blog/tag/automation) [Cloud Voice](https://www.univoip.com/blog/tag/cloud-voice) ![](https://www.univoip.com/hubfs/site-files/blog-placeholder.png) ![](https://www.univoip.com/hs-fs/hubfs/Imported_Blog_Media/friend-of-internet-telephony-21.png?width=525&height=346&name=friend-of-internet-telephony-21.png) Feb 07, 2022 Los Angeles, Calif.- UniVoIP, a leading provider of managed voice services, has been recognized as a leading partner-centric provider by the Internet Telephony Team at TMC in Internet Telephony’s Friend of the Channel Award. This distinction recognizes a selection of vendors who go above and beyond in building out their partner programs. UniVoIP’s Channel Partner network helps the MSP grow its business with a personalized, hands-on approach that is flexible and tailor-made based on each partner’s specific needs. UniVoIP aims to maximize both partner and customer satisfaction by delivering the industry’s best cloud solutions, including [Microsoft Teams Cloud Voice](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us), [UCaaS](https://univoip.com/products/business-phone-system/?hsLang=en-us), [OmniChannel Contact Center](https://univoip.com/products/contact-center/?hsLang=en-us), and [SD-WAN](https://univoip.com/products/sd-wan/?hsLang=en-us) to medium to large enterprises across a wide array of industries. Additionally, UniVoIP delivers a one-of-a-kind Automated Onboarding Workflow which allows enterprises to independently provision Cloud Voice service for their Microsoft Teams environment in minutes. This application greatly reduces the time, resources, and costs traditionally associated with the onboarding process. Erik Linask of TMC describes UniVoIP as leveraging “best-of-breed integrated business communications platforms that deliver advanced multimedia contact center functionality, cloud-based collaboration tools, mobility applications, and a suite of advanced IP phones, including mobile integration.” Of [UniVoIP’s partnership model](https://univoip.com/partners/?hsLang=en-us), Medy Shahoveissi, Director of Channel Sales at UniVoIP remarks, “UniVoIP’s relationship with its partners is very close and unique. That stems from our approach to pre and post onboarding of our partners, how we start a new relationship, and how we interact with and support existing partners and their valued customers. We emphasize educating our partners on best-fitted solutions and best practices, communicating with them at every step of the way, and most importantly, providing flexible and customized options, tools, and services that best fit their operating culture and their customers’ operating goals.” “Being a 100% channel-centric provider, our Service Control portal is specifically designed and built to provide partners with full access and visibility into every aspect of their and their customers’ services and accounts. Partners receive full pre-sales and post-sales support from different teams within UniVoIP and UniVoIP’s executives are always available to them with open doors.” Michael Bacich, Executive Vice President of Sales and Marketing at UniVoIP adds, “We view partners as extensions of the company. Everything we do, we do in conjunction with partners’ well-being in mind.” UniVoIP Channel Partners are free from quotas, minimums, or exclusivity clauses, and have access to support during every step of the journey. Additionally, full visibility for management via a single-pane-of-glass service control is provided, as well as some of the lowest prices in the industry. UniVoIP’s solutions are accompanied by an industry-high customer retention rate of over 99% and are backed with US-based 24/7/365 customer support and a white-glove experience at every interaction. OUR BLOG ## Lastest blog posts Tool and strategies modern teams need to help their companies grow. [![UniVoIP Achieves Calling for Microsoft Teams Advanced Specialization](https://www.univoip.com/hubfs/AWARD%20BANNER.png)](https://www.univoip.com/blog/univoip-achieves-microsofts-calling-for-microsoft-teams-advanced-specialization?hsLang=en-us) [Business Phone Systems](https://www.univoip.com/blog/tag/business-phone-systems) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) [Microsoft Teams](https://www.univoip.com/blog/tag/microsoft-teams) ### [UniVoIP Achieves Calling for Microsoft Teams Advanced Specialization](https://www.univoip.com/blog/univoip-achieves-microsofts-calling-for-microsoft-teams-advanced-specialization?hsLang=en-us) El Segundo, CA – November 28, 2025 – UniVoIP, a leading provider of cloud communication solutions, ... [![UniVoIP Announces Strategic Partnership with Bridgepointe Technologies to Deliver Enterprise‑Grade Microsoft Teams Voice Solutions](https://www.univoip.com/hubfs/BPT.svg)](https://www.univoip.com/blog/univoip-announces-strategic-partnership-with-bridgepointe-technologies-to-deliver-enterprise-grade-microsoft-teams-voice-solutions?hsLang=en-us) [Channel Partners](https://www.univoip.com/blog/tag/channel-partners) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) [Microsoft Teams Direct Routing](https://www.univoip.com/blog/tag/microsoft-teams-direct-routing) [Auto-Onboarding](https://www.univoip.com/blog/tag/auto-onboarding) [UCaaS](https://www.univoip.com/blog/tag/ucaas) [Operator Connect](https://www.univoip.com/blog/tag/operator-connect) ### [UniVoIP Announces Strategic Partnership with Bridgepointe Technologies to Deliver Enterprise‑Grade Microsoft Teams Voice Solutions](https://www.univoip.com/blog/univoip-announces-strategic-partnership-with-bridgepointe-technologies-to-deliver-enterprise-grade-microsoft-teams-voice-solutions?hsLang=en-us) Los Angeles, CA — April 6th, 2026 — UniVoIP, a leading provider of Microsoft Teams–native voice and ... [![How Microsoft Teams Transforms Unified Communications With AI](https://www.univoip.com/hubfs/garnterthumbnail%202.svg)](https://www.univoip.com/blog/microsoft-leads-the-way-in-unified-communications?hsLang=en-us) [Microsoft Teams](https://www.univoip.com/blog/tag/microsoft-teams) ### [How Microsoft Teams Transforms Unified Communications With AI](https://www.univoip.com/blog/microsoft-leads-the-way-in-unified-communications?hsLang=en-us) Microsoft: A Leader in the 2024 Gartner® Magic Quadrant™ In the ever-evolving realm of digital ... [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) [![Calling for Microsoft Teams Specialist](https://www.univoip.com/hs-fs/hubfs/Calling%20for%20Microsoft%20Teams%20Specialist.png?width=150&height=127&name=Calling%20for%20Microsoft%20Teams%20Specialist.png)](https://appsource.microsoft.com/en-us/marketplace/partner-dir/90410ed0-9279-479f-87b7-ba3798a86cae/overview)   ##### PRODUCTS - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) - [UCaaS](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) ##### PARTNERS - [Partners](https://www.univoip.com/why-partner?hsLang=en-us) - [Resources](https://www.univoip.com/resources?hsLang=en-us) ##### COMPANY - [Meet UniVoIP](https://www.univoip.com/meet-univoip?hsLang=en-us) - [Contact](https://www.univoip.com/contact?hsLang=en-us) - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) - [Blog](https://www.univoip.com/blog) [Privacy Policy](http://4136637.hs-sites.com/privacy-policy)