--- title: UniVoIP Expands Operator Connect Into 16 New Countries in LATAM description: UniVoIP has expanded its voice services, including MS Teams integration via Operator Connect and Direct Routing, into 16 Latin American countries.  image: https://www.univoip.com/hubfs/Blog/UniVoIP%20Expands%20Operator%20Connect%20Services%20Into%2016%20New%20Countries%20in%20LATAM/univoip-feat-pressrelease-latinamerica.jpg --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en-us) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en-us) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip?hsLang=en-us) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en-us) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) Ready for seamless unified communications with high-touch aftercare? 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EN ES [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) Published: 17 Apr 2025 # UniVoIP Expands Operator Connect Into 16 New Countries in LATAM [News](https://www.univoip.com/blog/tag/news) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) [Operator Connect](https://www.univoip.com/blog/tag/operator-connect) ![](https://www.univoip.com/hubfs/Blog/UniVoIP%20Expands%20Operator%20Connect%20Services%20Into%2016%20New%20Countries%20in%20LATAM/univoip-feat-pressrelease-latinamerica.jpg) UniVoIP, a leading provider of cloud communications solutions, announced today that it has expanded its voice services, including Microsoft Teams integration via both [Operator Connect](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) and [Direct Routing](https://www.univoip.com/blog/operator-connect-vs-direct-routing-which-is-better-for-teams?hsLang=en-us) as a Service, into 16 Latin American countries.  In addition to the United States and Canada, UniVoIP now offers services across a range of countries, including Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Peru, Puerto Rico, and Belize. This strategic move positions UniVoIP as a major player in the LATAM cloud communications market, offering businesses across the region access to advanced, cost-effective voice solutions. "Our expansion into Latin America represents a pivotal moment for UniVoIP and for businesses across the region," said Matt Ladewig, CTO of UniVoIP. "We're not just expanding our reach; we're empowering businesses to communicate more efficiently across international markets." UniVoIP's voice services include its automated onboarding process, which reduces deployment time and complexity for new customers. This automation, coupled with UniVoIP's cost-effective Microsoft Teams calling solutions, provides businesses in the United States, Canada, and Latin America with a compelling alternative to traditional communication systems. For additional information on [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) and UniVoIP, please visit[univoip.com](https://www.univoip.com/?hsLang=en-us). *About UniVoIP* UniVoIP stands as the epitome of client-centricity and technological innovation. Our unwavering commitment to our clients sets us apart, making us the most client-focused organization in our industry. As the premier Teams Voice provider in today’s market, we take pride in simplifying Microsoft Teams phone system adoption. UniVoIP is the ‘easy’ provider to work with, designed to streamline Teams onboarding for organizations of all sizes. Our technology ensures an extremely quick, accurate, and seamless transition, empowering businesses to substantially enhance their communications. Learn more by visiting univoip.com. OUR BLOG ## Lastest blog posts Tool and strategies modern teams need to help their companies grow. [![What Is Enterprise Communications? Features & Best Practices](https://www.univoip.com/hubfs/Blog/What%20Is%20Enterprise%20Communications%20Features%20Best%20Practices/univoip-feat-whatisenterprisecommunications.jpg)](https://www.univoip.com/blog/what-is-enterprise-communications-features-best-practices?hsLang=en-us) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) [cloud communications](https://www.univoip.com/blog/tag/cloud-communications) [UCaaS](https://www.univoip.com/blog/tag/ucaas) [unified communications](https://www.univoip.com/blog/tag/unified-communications) [OfficeConnect](https://www.univoip.com/blog/tag/officeconnect) ### [What Is Enterprise Communications? Features & Best Practices](https://www.univoip.com/blog/what-is-enterprise-communications-features-best-practices?hsLang=en-us) Poor communication costs businesses, with 86% of employees citing a lack of effective communication ... [![What Is UCaaS (Unified Communications as a Service)?](https://www.univoip.com/hubfs/Blog/What%20Is%20UCaaS%20(Unified%20Communications%20as%20a%20Service)/univoip-feat-whatisUCAAS.jpg)](https://www.univoip.com/blog/what-is-ucaas-unified-communications-as-a-service?hsLang=en-us) [Cloud Voice](https://www.univoip.com/blog/tag/cloud-voice) [cloud communications](https://www.univoip.com/blog/tag/cloud-communications) [UCaaS](https://www.univoip.com/blog/tag/ucaas) [unified communications](https://www.univoip.com/blog/tag/unified-communications) [OfficeConnect](https://www.univoip.com/blog/tag/officeconnect) ### [What Is UCaaS (Unified Communications as a Service)?](https://www.univoip.com/blog/what-is-ucaas-unified-communications-as-a-service?hsLang=en-us) The days of desk phones, separate video conferencing systems, and endless email chains are fading ... [![What Is Multichannel Communication & When It Hurts Productivity](https://www.univoip.com/hubfs/Blog/2026/What%20Is%20Multichannel%20Communication%20When%20It%20Hurts%20Productivity/univoip-feat-whatismultichannelcommunication.jpg)](https://www.univoip.com/blog/what-is-multichannel-communication-when-it-hurts-productivity?hsLang=en-us) [customer experience](https://www.univoip.com/blog/tag/customer-experience) [call center](https://www.univoip.com/blog/tag/call-center) [Contact Center Solutions](https://www.univoip.com/blog/tag/contact-center-solutions) [cloud communications](https://www.univoip.com/blog/tag/cloud-communications) [CCaaS](https://www.univoip.com/blog/tag/ccaas) [UCaaS](https://www.univoip.com/blog/tag/ucaas) [OfficeConnect](https://www.univoip.com/blog/tag/officeconnect) [CX](https://www.univoip.com/blog/tag/cx) ### [What Is Multichannel Communication & When It Hurts Productivity](https://www.univoip.com/blog/what-is-multichannel-communication-when-it-hurts-productivity?hsLang=en-us) Today’s customers expect to reach your business how they want. But when communication platforms ... [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) [![Calling for Microsoft Teams Specialist](https://www.univoip.com/hs-fs/hubfs/Calling%20for%20Microsoft%20Teams%20Specialist.png?width=150&height=127&name=Calling%20for%20Microsoft%20Teams%20Specialist.png)](https://appsource.microsoft.com/en-us/marketplace/partner-dir/90410ed0-9279-479f-87b7-ba3798a86cae/overview)   ##### PRODUCTS - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) - [UCaaS](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) ##### PARTNERS - [Partners](https://www.univoip.com/why-partner?hsLang=en-us) - [Resources](https://www.univoip.com/resources?hsLang=en-us) ##### COMPANY - [Meet UniVoIP](https://www.univoip.com/meet-univoip?hsLang=en-us) - [Contact](https://www.univoip.com/contact?hsLang=en-us) - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) - [Blog](https://www.univoip.com/blog) [Privacy Policy](http://4136637.hs-sites.com/privacy-policy)