--- title: 7 New OfficeConnect Features Coming In May 2014 description: A quick look at OfficeConnect updates from May 2014 and how the new features aimed to improve usability, efficiency, and everyday calling Read more today! --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en-us) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en-us) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip?hsLang=en-us) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en-us) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) Ready for seamless unified communications with high-touch aftercare? Request a customized quote today. - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) Need help? Access Service Control, view the Help Center, or contact our customer support team here. - [Contact Us](https://www.univoip.com/contact?hsLang=en-us) Access our general contact form, phone numbers, and address here. EN ES [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) Published: 12 May 2014 # New OfficeConnect Features May 2014 ![](https://www.univoip.com/hubfs/site-files/blog-placeholder.png) ## Unlimited Call Data Analyze and process unlimited call data. Know how customers, prospects and employees interact with unlimited daily, weekly or monthly reports – sent directly to your inbox. - Call Details include: - Date & Time - In/Outbound caller ID - Phone Number Dialed - Duration - How Each call was answered ## Do Not Disturb Finally a single click to redirect all calls (including internal) when you need to focus on the task at hand. Now you can easily program a single key on your phone that redirects all calls to Call Coverage. ## Emergency Emails Get an automatic Emergency Email when 911 is dialed from any phone on your system. This customizable feature provides Email alerts when an emergency class of service, for example 911, is dialed. ## Mobile Web Admin enhancements Enhancements have been made to Mobile *Web Administration* so that users can - view all logged in devices - select any device as the Click-to-Dial originator - select any device as the intercom recipient (excluding SIP devices) - log out any device ## Multi-Desking *OfficeConnect* now supports *Multi-Desking* – the capability to associate a subscriber’s extension with more than one terminal. Multi-Desking is now supported for up to 3 devices and includes the following capabilities: - Multiple Simultaneous Logins - Simultaneous Ringing - Outgoing Calls Note that with the introduction of this feature, when viewing the web My Phones page, an ‘\*’ next to a phone model, in the Phone Model drop-down list, denotes a logged-in phone model as opposed to the default phone model displayed previously. ## Welcome Email Enhancement *OfficeConnect* now provides the ability to suppress the welcome email that is sent to new users, as well as send a welcome email to a group of users at any time. ## Call Queuing Position Announcements *OfficeConnect* supports Call Queuing, which now provides queue group position announcements to let callers know their place in the queue. OUR BLOG ## Lastest blog posts Tool and strategies modern teams need to help their companies grow. [![How Microsoft Teams Transforms Unified Communications With AI](https://www.univoip.com/hubfs/garnterthumbnail%202.svg)](https://www.univoip.com/blog/microsoft-leads-the-way-in-unified-communications?hsLang=en-us) [Microsoft Teams](https://www.univoip.com/blog/tag/microsoft-teams) ### [How Microsoft Teams Transforms Unified Communications With AI](https://www.univoip.com/blog/microsoft-leads-the-way-in-unified-communications?hsLang=en-us) Microsoft: A Leader in the 2024 Gartner® Magic Quadrant™ In the ever-evolving realm of digital ... [![UniVoIP Announces Strategic Partnership with Bridgepointe Technologies to Deliver Enterprise‑Grade Microsoft Teams Voice Solutions](https://www.univoip.com/hubfs/BPT.svg)](https://www.univoip.com/blog/univoip-announces-strategic-partnership-with-bridgepointe-technologies-to-deliver-enterprise-grade-microsoft-teams-voice-solutions?hsLang=en-us) [Channel Partners](https://www.univoip.com/blog/tag/channel-partners) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) [Microsoft Teams Direct Routing](https://www.univoip.com/blog/tag/microsoft-teams-direct-routing) [Auto-Onboarding](https://www.univoip.com/blog/tag/auto-onboarding) [UCaaS](https://www.univoip.com/blog/tag/ucaas) [Operator Connect](https://www.univoip.com/blog/tag/operator-connect) ### [UniVoIP Announces Strategic Partnership with Bridgepointe Technologies to Deliver Enterprise‑Grade Microsoft Teams Voice Solutions](https://www.univoip.com/blog/univoip-announces-strategic-partnership-with-bridgepointe-technologies-to-deliver-enterprise-grade-microsoft-teams-voice-solutions?hsLang=en-us) Los Angeles, CA — April 6th, 2026 — UniVoIP, a leading provider of Microsoft Teams–native voice and ... [![UniVoIP Chosen by Fortune 500 Financial and Legal Leaders for Microsoft Teams Voice Services](https://www.univoip.com/hubfs/Copy%20of%20Copy%20of%20Copy%20of%20Purple%20Structured%20Real%20Estate%20ProfessionalBusiness%20Services%20LinkedIn%20Single%20Image%20Ad%20(2).svg)](https://www.univoip.com/blog/univoip-chosen-by-fortune-500-financial-and-legal-leaders-for-microsoft-teams-voice-services?hsLang=en-us) [News](https://www.univoip.com/blog/tag/news) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) ### [UniVoIP Chosen by Fortune 500 Financial and Legal Leaders for Microsoft Teams Voice Services](https://www.univoip.com/blog/univoip-chosen-by-fortune-500-financial-and-legal-leaders-for-microsoft-teams-voice-services?hsLang=en-us) El Segundo, Sep 19th, 2024 - UniVoIP, a leading provider of cloud communication solutions, has been ... [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) [![Calling for Microsoft Teams Specialist](https://www.univoip.com/hs-fs/hubfs/Calling%20for%20Microsoft%20Teams%20Specialist.png?width=150&height=127&name=Calling%20for%20Microsoft%20Teams%20Specialist.png)](https://appsource.microsoft.com/en-us/marketplace/partner-dir/90410ed0-9279-479f-87b7-ba3798a86cae/overview)   ##### PRODUCTS - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) - [UCaaS](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) ##### PARTNERS - [Partners](https://www.univoip.com/why-partner?hsLang=en-us) - [Resources](https://www.univoip.com/resources?hsLang=en-us) ##### COMPANY - [Meet UniVoIP](https://www.univoip.com/meet-univoip?hsLang=en-us) - [Contact](https://www.univoip.com/contact?hsLang=en-us) - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) - [Blog](https://www.univoip.com/blog) [Privacy Policy](https://4136637.hs-sites.com/privacy-policy?hsLang=en-us)