--- title: Why VoIP Features are Vital For Business Operations description: Explore the VoIP features that drive business success, from smarter routing and analytics to mobility, integrations, and easier scaling Read more today! --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en-us) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en-us) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip?hsLang=en-us) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en-us) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) Ready for seamless unified communications with high-touch aftercare? 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EN ES [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) Published: 08 Jul 2015 # Why VoIP Features are Vital For Business Operations [Business Phone Systems](https://www.univoip.com/blog/tag/business-phone-systems) ![](https://www.univoip.com/hubfs/site-files/blog-placeholder.png) ## VoIP Exclusively Offers an Advanced Set of Features That are Vital For a Successful Business [![dreamstime_xl_28542231](https://www.univoip.com/hs-fs/hubfs/Imported_Blog_Media/dreamstime_xl_28542231-300x300.jpg?width=300&height=300&name=dreamstime_xl_28542231-300x300.jpg)](https://www.univoip.com/hubfs/Imported_Blog_Media/dreamstime_xl_28542231.jpg?hsLang=en-us) VoIP for business is quickly becoming the most sought after communications technology in the business world. Over the last 5 years, more than 60% of businesses have adopted cloud communications in one way or another and those that haven’t, just haven’t heard about it yet. Take a look at a few features and how they are useful in the business environment. Cloud communications is more than just a phone system, it’s a way of doing business. **Auto Attendant** – This feature makes even the smallest business look like a large enterprise. Whether a business is too small and can’t afford to hold a full time receptionist, or the current receptionist’s workload is overwhelming, an auto attendant is there to save the day. While the receptionist is taking care of other tasks, the auto attendant is there to direct calls so that every customer or client calling is given the attention they deserve. **Conferencing** – Built in conference features allow users to enter a conference without the need of special arrangements to be made in advance. Whether 4, 5 or more need to enter into a conference, it’s easy. Time is of the essence for any business, and instant conferencing capabilities in a time where we are used to instant solutions is vital. **Web Portal** – A web based interface where users can customize their phone system based on a personalized pin is a big feature exclusive to VoIP. Not only does this feature allow for users to personalize their phone to enhance their personal productivity and efficiency, but the administrative portal allows customization of the system as a whole to enhance office workflows. **UniFax** – Faxing from a large, bulky and a lot of the time half-broken fax machine is in the past. Faxing from a preferred e-mail of choice is the new generation of fax communications. Sending and receiving fax directly from e-mail is a feature that reduces unnecessary, slow and often unproductive means of business. Fax machines in the office are a thing of the past. **[Find out how thousands of businesses leverage VoIP features to catapult business success.](https://www.univoip.com/resources?hsLang=en-us) **   OUR BLOG ## Lastest blog posts Tool and strategies modern teams need to help their companies grow. [![What Is Operator Connect For Microsoft Teams? A Complete Guide](https://www.univoip.com/hubfs/Blog/What%20Is%20Microsoft%20Operator%20Connect%20How%20Does%20It%20Work/univoip-feat-whatismicrosoftoperatorconnect.png)](https://www.univoip.com/blog/what-is-microsoft-operator-connect-how-does-it-work?hsLang=en-us) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) [Cloud Voice](https://www.univoip.com/blog/tag/cloud-voice) [Operator Connect](https://www.univoip.com/blog/tag/operator-connect) ### [What Is Operator Connect For Microsoft Teams? A Complete Guide](https://www.univoip.com/blog/what-is-microsoft-operator-connect-how-does-it-work?hsLang=en-us) Communication powers successful businesses, which could be why more than 56% of organizations ... [![How Microsoft Teams Transforms Unified Communications With AI](https://www.univoip.com/hubfs/garnterthumbnail%202.svg)](https://www.univoip.com/blog/microsoft-leads-the-way-in-unified-communications?hsLang=en-us) [Microsoft Teams](https://www.univoip.com/blog/tag/microsoft-teams) ### [How Microsoft Teams Transforms Unified Communications With AI](https://www.univoip.com/blog/microsoft-leads-the-way-in-unified-communications?hsLang=en-us) Microsoft: A Leader in the 2024 Gartner® Magic Quadrant™ In the ever-evolving realm of digital ... [![How Nonprofits Upgrade Communication With UniVoIP's Cloud Voice](https://www.univoip.com/hubfs/Untitled%20design%20(3).svg)](https://www.univoip.com/blog/adopting-cloud-voice-non-profits-journey-to-microsoft-teams?hsLang=en-us) [Technology](https://www.univoip.com/blog/tag/technology) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) ### [How Nonprofits Upgrade Communication With UniVoIP's Cloud Voice](https://www.univoip.com/blog/adopting-cloud-voice-non-profits-journey-to-microsoft-teams?hsLang=en-us) The Challenges of Outdated Telephony Systems For many non-profit organizations, communication is a ... 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