UCaaS Solutions That Empower Communication From Anywhere

OfficeConnect™ gives you tools that enable your team to collaborate anywhere – on any device.

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Enterprise-Grade

Cloud Communications

It’s time to let go of your legacy voice system. Gain flexibility and increase productivity with unified voice, conferencing, messaging, fax, and more through OfficeConnect™ UCaaS.

Say Goodbye to On-Premise Phone System Problems

Employees and customers alike expect the flexibility made possible by UCaaS. Solve your business communication problems with OfficeConnect™.

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High Costs

Premise-based equipment is expensive, prone to breakage – and subject to high operating and maintenance costs.

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Downtime

Service interruptions are common with legacy systems that require cabling to transmit voice signals.

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Lack of Security

On-premise phone systems are not regularly patched or updated – leaving them vulnerable to risks.

UCaaS Benefits

Up-Level Your Business Communications With OfficeConnect™

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Scalable

Expand the number of lines as needed – without any downtime and with no unnecessary service fees.

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Flexible

Communicate and collaborate on any device via mobile applications and a user-friendly desktop interface.

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Cost-Effective

No premise-based hardware means no hardware costs. And with UCaaS, you pay only for what you use.

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Supported by Humans

If you happen to experience a problem, UniVoIP provides 24/7 U.S.-based support.

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Secure

UniVoIP uses end-to-end data security protocols, voice encryption, and enterprise-level firewalls.

True User-Managed Presence & Communication

Maximize agility with the UCaaS features you’ve been waiting for.

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Audio, Video, & Conference Calling

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Auto-Attendant

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Instant Messaging

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Presence Visibility with Control

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Call Recording

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File Sharing

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Group Chat

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Softphone Calling

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Voicemail-to-Email Transcription

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Fax-via-Email

Frequently asked questions

Our experts have answered the most common questions we hear about UCaaS.

Our UCaaS solution is competitively priced. Requesting a quote is easy – just click here!
It's simple get in touch with us and we'll assist.
We offer 24/7 U.S.-based support and full account management.
If you’re looking to reduce costs or move away from your outdated premise-based phone system to a best-in-class cloud calling solution, you’re the right fit.

What is Outbound Caller ID Name (CNAM)?

The Caller Name (CNAM) is a feature that displays your Name or Company Name on the Caller ID display of the party you are calling. When it is set up, your Caller ID Name will display as text along with your Caller ID Number.

As CNAM transmission is the responsibility of the terminating carrier (the number being called), that terminating carrier must support CNAM functionality and must have updated CNAM Database records. 

How do I set up my Outbound Caller Name (CNAM)?

Your contact name is used for CNAM as default on all telephone numbers.  You can create new names for CNAM on our Service Control Portal and assign telephone numbers to them.  Contact your Service Delivery Professional or UniVoIP Support Team for more information on how to create new CNAM assignments.

How long would it take for my CNAM to be activated? 

Allow a 72-hour update window; however, it may take weeks to get the National Registry updated. Local carriers in the United States perform a “dip” to get a new list of CNAM matched to numbers.

 
Our Process

3 Steps to Customizable Cloud Communications

Get started with hassle-free communications in three easy steps.

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CONNECT

Let’s meet and get to know each other.

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EXPLORE

We’ll learn about your challenges and hone in on a solution.

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ONBOARD

We’ll get you started on your path to creating better customer experiences.

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The Latest Developments in Cloud Communications

Explore our resource library to stay up to speed on the communications technology that impacts your business.

News

UniVoIP Announces Appointment of New CEO

El Segundo, Jan 3rd, 2024 - UniVoIP, a leading telecommunications service provider, is pleased to...

Cloud Voice for Microsoft Teams

The Rise of Microsoft Teams: From Collaboration Platform to Phone System

Robust communication and collaboration features, remote work capabilities, scalability, security,...

Blog

UniVoIP Announces Strategic Partnership with Telarus to Drive Unified Communications Solutions

June 1st, 2023 – El Segundo, CA

UniVoIP, a leading telecommunications service provider, is...