--- title: Top 10 Unified Communications Benefits For Enterprise Growth description: See how enterprise unified communications drives growth with faster decisions, better collaboration, and smoother customer touchpoints. Read more today! image: https://www.univoip.com/hubfs/Imported_Blog_Media/dreamstime_m_32062857.jpg --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en-us) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en-us) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip?hsLang=en-us) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en-us) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) Ready for seamless unified communications with high-touch aftercare? 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EN ES [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) Published: 22 Feb 2019 # Top 10 Unified Communications Benefits For Enterprise Growth [Business VoIP](https://www.univoip.com/blog/tag/business-voip) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) [Business Phone Systems](https://www.univoip.com/blog/tag/business-phone-systems) ![](https://www.univoip.com/hubfs/Imported_Blog_Media/dreamstime_m_32062857.jpg) ## The Perfect Tool Set to for the Growing Enterprise ![](https://www.univoip.com/hs-fs/hubfs/Imported_Blog_Media/linkedin-600x300.png?width=538&height=269&name=linkedin-600x300.png)Large enterprises find themselves too often with an old communication system that is terribly expensive to maintain, locking several IT resources to simply manage the infrastructure, user settings and the like. Then comes the challenge of managing multiple locations that may or may not all be supported by the same system. The fact of the matter is, Unified Communications is the key is to having a system in place that scales with you, can be managed from anywhere and allow the administrator to grant all users respective authority to modify the way they process, receive and/or make calls from anywhere at any time. To simplify the powerful integration of business systems, contact center functionality, and employee collaboration across the globe, your enterprise must be at the apex of technology. With UniVoIP, Enterprises are equipped with powerful [Unified Communications](https://univoip.com/business-phone-system/?hsLang=en-us) and [multimedia contact center](https://univoip.com/contact-center/?hsLang=en-us) functionality, mobile collaboration tools, best-in-class data security protocols and a suite of advanced IP phones. **Here are the top 10 benefits of Enterprise Unified Communications to power growth:** ##### **1. Integrate to Accelerate** Steamline workflows and speed up business processes with integration into existing enterprise applications including Salesforece, Skype for Business, Office 365, Zendesk, LexisNexis, Jack Henry Products, Sugar CRM, Outlook and more. ##### **2. Facilitate Growth and Expansion** Designed to support growth across employees and locations, adding and scaling is as easy as ordering new phones and adding extensions. ##### **3. Support a Mobile Workforce** Empower employees regardless of location or device with [mobile productivity and collaboration tools](https://univoip.com/products/secure-softphones-and-apps/micollab/?hsLang=en-us) that extend the power of teamwork with an in-office communications experience from anywhere. ##### **4. Exceed Customer Expectations** Deliver a next generation customer experience and meet consumer demands on a single interface with multimedia technology supporting email, voice, web chat, SM, ibot, SMS, and self-service options. ##### **5. Monitor. Teach. Repeat.** Accurately capture agent customer interactions and transform the quality improvement process by instilling agent productivity and best practices with [Call Recording](https://www.univoip.com/blog/why-every-business-needs-call-recording?hsLang=en-us) and Screen Recording. ##### **6. Be a Customer Advocate** From the first customer interaction, deliver a personalized approach by identifying, segmenting and routing callers to the best person to service their needs with Interactive Voice Response (IVR). ##### **7. Report, Analyze and Adapt** Reveal critical data on buying behavior, and accurately forecast call traffic, agent workload, queue performance and call loads to identify areas of improvement and workforce optimization. ##### **8. Keep Customers In-the-Know** SMS has a read rate of 95%! With a single click, influence customer interaction through automated mass messaging that promotes brand awareness and customer acquisition & retention. ##### **9. Champion a Greener World** Consume less electrical power, reduce hardware waste with longer lasting equipment, empower telecommuting and reduce carbon emissions and use less paper with fax-via-email ##### **10. Embrace Being a Priority** With [UniVoIP](https://www.univoip.com/resources?hsLang=en-us), experience monthly online customer training sessions, one-on-one support or access 24/7/365 technical assistance from a team of highly trained professionals. OUR BLOG ## Lastest blog posts Tool and strategies modern teams need to help their companies grow. [![What Is Operator Connect For Microsoft Teams? A Complete Guide](https://www.univoip.com/hubfs/Blog/What%20Is%20Microsoft%20Operator%20Connect%20How%20Does%20It%20Work/univoip-feat-whatismicrosoftoperatorconnect.png)](https://www.univoip.com/blog/what-is-microsoft-operator-connect-how-does-it-work?hsLang=en-us) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) [Cloud Voice](https://www.univoip.com/blog/tag/cloud-voice) [Operator Connect](https://www.univoip.com/blog/tag/operator-connect) ### [What Is Operator Connect For Microsoft Teams? A Complete Guide](https://www.univoip.com/blog/what-is-microsoft-operator-connect-how-does-it-work?hsLang=en-us) Communication powers successful businesses, which could be why more than 56% of organizations ... [![How Microsoft Teams Transforms Unified Communications With AI](https://www.univoip.com/hubfs/garnterthumbnail%202.svg)](https://www.univoip.com/blog/microsoft-leads-the-way-in-unified-communications?hsLang=en-us) [Microsoft Teams](https://www.univoip.com/blog/tag/microsoft-teams) ### [How Microsoft Teams Transforms Unified Communications With AI](https://www.univoip.com/blog/microsoft-leads-the-way-in-unified-communications?hsLang=en-us) Microsoft: A Leader in the 2024 Gartner® Magic Quadrant™ In the ever-evolving realm of digital ... [![UniVoIP Announces Strategic Partnership with Bridgepointe Technologies to Deliver Enterprise‑Grade Microsoft Teams Voice Solutions](https://www.univoip.com/hubfs/BPT.svg)](https://www.univoip.com/blog/univoip-announces-strategic-partnership-with-bridgepointe-technologies-to-deliver-enterprise-grade-microsoft-teams-voice-solutions?hsLang=en-us) [Channel Partners](https://www.univoip.com/blog/tag/channel-partners) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) [Microsoft Teams Direct Routing](https://www.univoip.com/blog/tag/microsoft-teams-direct-routing) [Auto-Onboarding](https://www.univoip.com/blog/tag/auto-onboarding) [UCaaS](https://www.univoip.com/blog/tag/ucaas) [Operator Connect](https://www.univoip.com/blog/tag/operator-connect) ### [UniVoIP Announces Strategic Partnership with Bridgepointe Technologies to Deliver Enterprise‑Grade Microsoft Teams Voice Solutions](https://www.univoip.com/blog/univoip-announces-strategic-partnership-with-bridgepointe-technologies-to-deliver-enterprise-grade-microsoft-teams-voice-solutions?hsLang=en-us) Los Angeles, CA — April 6th, 2026 — UniVoIP, a leading provider of Microsoft Teams–native voice and ... [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) [![Calling for Microsoft Teams Specialist](https://www.univoip.com/hs-fs/hubfs/Calling%20for%20Microsoft%20Teams%20Specialist.png?width=150&height=127&name=Calling%20for%20Microsoft%20Teams%20Specialist.png)](https://appsource.microsoft.com/en-us/marketplace/partner-dir/90410ed0-9279-479f-87b7-ba3798a86cae/overview)   ##### PRODUCTS - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) - [UCaaS](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) ##### PARTNERS - [Partners](https://www.univoip.com/why-partner?hsLang=en-us) - [Resources](https://www.univoip.com/resources?hsLang=en-us) ##### COMPANY - [Meet UniVoIP](https://www.univoip.com/meet-univoip?hsLang=en-us) - [Contact](https://www.univoip.com/contact?hsLang=en-us) - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) - [Blog](https://www.univoip.com/blog) [Privacy Policy](https://4136637.hs-sites.com/privacy-policy?hsLang=en-us)