--- title: 3 Reasons Why Your Business Needs A Better Phone System description: If your phone system creates a communication gap, you lose time and customers. Spot the symptoms and fix the root cause with cloud voice. Read more today! image: https://www.univoip.com/hubfs/Imported_Blog_Media/dreamstime_xl_532695171.jpg --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en-us) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en-us) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip?hsLang=en-us) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en-us) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) Ready for seamless unified communications with high-touch aftercare? Request a customized quote today. - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) Need help? Access Service Control, view the Help Center, or contact our customer support team here. - [Contact Us](https://www.univoip.com/contact?hsLang=en-us) Access our general contact form, phone numbers, and address here. EN ES [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) Published: 20 Aug 2015 # 3 Reasons Why Your Business Needs A Better Phone System [Business Phone Systems](https://www.univoip.com/blog/tag/business-phone-systems) ![](https://www.univoip.com/hubfs/Imported_Blog_Media/dreamstime_xl_532695171.jpg) ## Your Business is Falling Between the Communication Gap and Your Current Phone System is the Reason **Your current system hasn’t evolved –** Our notion and understanding of communications has changed over the years and your current phone system isn’t evolving with time. Communications has evolved far beyond conference calls and webinars, and the industry has introduced advanced mobility features that have redefined connectivity for business. As your business is continuously growing and evolving, you’re realizing more and more that it’s necessary for modes of communication between employees and clients must evolve simultaneously. **Pricing and deployment are better with unified communications** – With your current provider, if you need to scale up or down in your deployments, you’re forced to purchase different products, implement the technology and have it managed by an in-house technician. If you want to adopt enterprise IM, screen sharing, video chat or other necessary modes of communication, your monthly expenses increase with each product adoption. Not to mention, unexpected frequent maintenance costs seem endless. Your monthly expenditures just keep escalating with no end in sight and it’s time to get with the program. **Your employees are road warriors with high phone-connectivity needs** – With your business redefining “workspace” and incorporating highly mobile workers, your legacy phone system doesn’t allow your employees to thrive outside of the office. With the already limited features and out-dated hardware in the office, your employees are left to fend for themselves once they leave their desk. You need a phone system that customizes to each individuals needs and allows your employees to excel in the office or at home, and anywhere in between. [**Listen to the free LIVE webinar: Are you ready for the cloud? Why Move To The Cloud?**](https://www.univoip.com/resources?hsLang=en-us) OUR BLOG ## Lastest blog posts Tool and strategies modern teams need to help their companies grow. [![What Is Cloud Communications & How It Helps Businesses Scale?](https://www.univoip.com/hubfs/Blog/2026/What%20Is%20Cloud%20Communications%20How%20It%20Helps%20Businesses%20Scale/univoip-feat-whatiscloudcommunications.png)](https://www.univoip.com/blog/what-is-cloud-communications-how-it-helps-businesses-scale?hsLang=en-us) [Cloud Voice](https://www.univoip.com/blog/tag/cloud-voice) [cloud contact center](https://www.univoip.com/blog/tag/cloud-contact-center) [cloud communications](https://www.univoip.com/blog/tag/cloud-communications) [CCaaS](https://www.univoip.com/blog/tag/ccaas) [UCaaS](https://www.univoip.com/blog/tag/ucaas) [OfficeConnect](https://www.univoip.com/blog/tag/officeconnect) ### [What Is Cloud Communications & How It Helps Businesses Scale?](https://www.univoip.com/blog/what-is-cloud-communications-how-it-helps-businesses-scale?hsLang=en-us) The way businesses communicate has fundamentally changed. Gone are the days when scaling meant ... [![UCaaS vs CCaaS: What's The Difference & Which One Do You Need?](https://www.univoip.com/hubfs/Blog/2026/UCaaS%20vs%20CCaaS%20What%E2%80%99s%20The%20Difference/univoip-feat-UCaaSvsCCaaS.jpg)](https://www.univoip.com/blog/ucaas-vs-ccaas-whats-the-difference?hsLang=en-us) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) [cloud contact center](https://www.univoip.com/blog/tag/cloud-contact-center) [CCaaS](https://www.univoip.com/blog/tag/ccaas) [contact centers](https://www.univoip.com/blog/tag/contact-centers) [Microsoft Teams](https://www.univoip.com/blog/tag/microsoft-teams) [UCaaS](https://www.univoip.com/blog/tag/ucaas) [unified communications](https://www.univoip.com/blog/tag/unified-communications) ### [UCaaS vs CCaaS: What's The Difference & Which One Do You Need?](https://www.univoip.com/blog/ucaas-vs-ccaas-whats-the-difference?hsLang=en-us) UCaaS, CCaaS, CPaaS, VoIP, SaaS – the acronyms can be dizzying. For businesses evaluating modern ... [![Contact Center Speech Analytics: What It Is & How To Use It](https://www.univoip.com/hubfs/Blog/2026/Contact%20Center%20Speech%20Analytics%20What%20It%20Is%20How%20To%20Use%20It/univoip-feat-contactcenterspeechanalytics.jpg)](https://www.univoip.com/blog/contact-center-speech-analytics-what-it-is-how-to-use-it?hsLang=en-us) [AI](https://www.univoip.com/blog/tag/ai) [cloud communications](https://www.univoip.com/blog/tag/cloud-communications) [CCaaS](https://www.univoip.com/blog/tag/ccaas) [contact centers](https://www.univoip.com/blog/tag/contact-centers) [OfficeConnect](https://www.univoip.com/blog/tag/officeconnect) [speech analytics](https://www.univoip.com/blog/tag/speech-analytics) ### [Contact Center Speech Analytics: What It Is & How To Use It](https://www.univoip.com/blog/contact-center-speech-analytics-what-it-is-how-to-use-it?hsLang=en-us) Your contact center generates thousands of conversations packed with valuable information every day ... [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) [![Calling for Microsoft Teams Specialist](https://www.univoip.com/hs-fs/hubfs/Calling%20for%20Microsoft%20Teams%20Specialist.png?width=150&height=127&name=Calling%20for%20Microsoft%20Teams%20Specialist.png)](https://appsource.microsoft.com/en-us/marketplace/partner-dir/90410ed0-9279-479f-87b7-ba3798a86cae/overview)   ##### PRODUCTS - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) - [UCaaS](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) ##### PARTNERS - [Partners](https://www.univoip.com/why-partner?hsLang=en-us) - [Resources](https://www.univoip.com/resources?hsLang=en-us) ##### COMPANY - [Meet UniVoIP](https://www.univoip.com/meet-univoip?hsLang=en-us) - [Contact](https://www.univoip.com/contact?hsLang=en-us) - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) - [Blog](https://www.univoip.com/blog) [Privacy Policy](https://4136637.hs-sites.com/privacy-policy?hsLang=en-us)