--- title: Finally Nab These 3 Elusive Customers With UniVoIP’s Partner Program description: Struggling with “difficult” voice customers? Learn why UniVoIP’s partner program helps you win them back, support them better, and retain them. Read more! --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en-us) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en-us) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip?hsLang=en-us) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en-us) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) Ready for seamless unified communications with high-touch aftercare? Request a customized quote today. - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) Need help? Access Service Control, view the Help Center, or contact our customer support team here. - [Contact Us](https://www.univoip.com/contact?hsLang=en-us) Access our general contact form, phone numbers, and address here. EN ES [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) Published: 29 Dec 2020 # Finally Nab These 3 Elusive Customers With UniVoIP’s Partner Program [Channel Partners](https://www.univoip.com/blog/tag/channel-partners) ![](https://www.univoip.com/hubfs/site-files/blog-placeholder.png) Research shows1 the global Uunified Ccommunications as a Service (UCaaS) market is projected to grow at a compound annual growth rate of 8.4% from 2020 to 2026. At a valuation of $24.3 billion, the market will be too lucrative for partners to pass up, which means they should start selling UCaaS now if they haven’t already.  Even if you’re already selling cloud communications technology to your customers, there will always be the hard-to-close accounts. You know them: the ones that are picky, sensitive, or enormous. Does your current cloud communications provider help you sell to those customers? And if you don’t sell UCaaS yet, do you have a plan for targeting those customers? This is where UniVoIP comes in. ![Here's how to nab customers that are: Complex or Large Sensitive High Maintenance](https://www.univoip.com/hs-fs/hubfs/Imported_Blog_Media/univoip-dec-20-blog-2.png?width=1200&height=630&name=univoip-dec-20-blog-2.png) UniVoIP is the only [unified communications provider](https://univoip.com/blog/how-to-supercharge-your-business-with-the-univoip-channel-partner-program/?hsLang=en-us) that will make your “difficult” customers happy. Here’s how you can nail down those accounts with our [partner program](https://univoip.com/partners/?hsLang=en-us): ## Simplify the Super Complex Customer’s Problems [UniVoIP’s portfolio](https://univoip.com/?hsLang=en-us) and engineering support team were designed to service the businesses that other unified communications providers are too afraid to tackle. One third of our company is made up of software development engineers, so we bring a ton of technology expertise to the point of sale. As an engineering-heavy provider, we thrive in engagements where there is complexity.  If one of your customers is asking for a solution outside the norm – or perhaps they are such a big business, their size makes them complex – they are going to need UniVoIP’s expertise. We tackle these complicated accounts, understand their requirements, deliver the right technology, and apply our unique experience and knowledge to provide a simple solution. ## 1. Assuage the **Sensitive** Customer’s Fears Too many businesses out there have been burned by other cloud communications providers. Whether they have simply not enjoyed the technology, found the onboarding process laborious, or – most typically – have battled poor customer service, they’re skeptical of cloud voice now. We don’t blame them. For too long, other providers have run quote shops, taking any and all customers with a one-size-fits-all solution. (And notoriously sub-par customer service.) That’s why UniVoIP aims to turn those experiences on their heads. As our partner, you’ll be able to hand us the companies that turn their nose up at moving to a cloud voice solution all over again. Our industry-low churn rate speaks for itself: only .25% of our customers have ever left. We keep your customers happy for life with our team of experts, cloud-native technology, and white-glove customer service that is unheard of in the industry. ## 2. Give the **Hands-On** Customer the Solution of Their Dreams UniVoIP is perfect for customers that are looking for more than just a standard product. If you have clients that want to be involved with the design of their solution, have lots of input, and want to customize their end result, then UniVoIP is the provider for them.  Unlike our contemporaries, we thrive on customer interaction, satisfaction, and customization. We do not shy away from thorny projects with many moving parts and individualized preferences.  ## 3. Bag Those **Run-Away** Customers You’d Thought You Lost If you’ve put a handful of difficult customers in the corner, become a UniVoIP partner and open up that can of worms. We specialize in taking on tricky, complicated, big, challenging accounts, and we guarantee they will be happy. Learn more about our partner program by [contacting us](https://univoip.com/company/contact/?hsLang=en-us). Sources: [https://www.prnewswire.com/in/news-releases/ucaas-market-size-is-projected-to-reach-usd-24-3-billion-by-2026-valuates-reports-848798497.html](https://www.prnewswire.com/in/news-releases/ucaas-market-size-is-projected-to-reach-usd-24-3-billion-by-2026-valuates-reports-848798497.html) OUR BLOG ## Lastest blog posts Tool and strategies modern teams need to help their companies grow. [![How Nonprofits Upgrade Communication With UniVoIP's Cloud Voice](https://www.univoip.com/hubfs/Untitled%20design%20(3).svg)](https://www.univoip.com/blog/adopting-cloud-voice-non-profits-journey-to-microsoft-teams?hsLang=en-us) [Technology](https://www.univoip.com/blog/tag/technology) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) ### [How Nonprofits Upgrade Communication With UniVoIP's Cloud Voice](https://www.univoip.com/blog/adopting-cloud-voice-non-profits-journey-to-microsoft-teams?hsLang=en-us) The Challenges of Outdated Telephony Systems For many non-profit organizations, communication is a ... [![UniVoIP Announces Strategic Partnership with Bridgepointe Technologies to Deliver Enterprise‑Grade Microsoft Teams Voice Solutions](https://www.univoip.com/hubfs/BPT.svg)](https://www.univoip.com/blog/univoip-announces-strategic-partnership-with-bridgepointe-technologies-to-deliver-enterprise-grade-microsoft-teams-voice-solutions?hsLang=en-us) [Channel Partners](https://www.univoip.com/blog/tag/channel-partners) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) [Microsoft Teams Direct Routing](https://www.univoip.com/blog/tag/microsoft-teams-direct-routing) [Auto-Onboarding](https://www.univoip.com/blog/tag/auto-onboarding) [UCaaS](https://www.univoip.com/blog/tag/ucaas) [Operator Connect](https://www.univoip.com/blog/tag/operator-connect) ### [UniVoIP Announces Strategic Partnership with Bridgepointe Technologies to Deliver Enterprise‑Grade Microsoft Teams Voice Solutions](https://www.univoip.com/blog/univoip-announces-strategic-partnership-with-bridgepointe-technologies-to-deliver-enterprise-grade-microsoft-teams-voice-solutions?hsLang=en-us) Los Angeles, CA — April 6th, 2026 — UniVoIP, a leading provider of Microsoft Teams–native voice and ... [![UniVoIP Expands Operator Connect Into 16 New Countries in LATAM](https://www.univoip.com/hubfs/Blog/UniVoIP%20Expands%20Operator%20Connect%20Services%20Into%2016%20New%20Countries%20in%20LATAM/univoip-feat-pressrelease-latinamerica.jpg)](https://www.univoip.com/blog/univoip-expands-operator-connect-services-into-16-new-countries-in-latam?hsLang=en-us) [News](https://www.univoip.com/blog/tag/news) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) [Operator Connect](https://www.univoip.com/blog/tag/operator-connect) ### [UniVoIP Expands Operator Connect Into 16 New Countries in LATAM](https://www.univoip.com/blog/univoip-expands-operator-connect-services-into-16-new-countries-in-latam?hsLang=en-us) UniVoIP, a leading provider of cloud communications solutions, announced today that it has expanded ... [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) [![Calling for Microsoft Teams Specialist](https://www.univoip.com/hs-fs/hubfs/Calling%20for%20Microsoft%20Teams%20Specialist.png?width=150&height=127&name=Calling%20for%20Microsoft%20Teams%20Specialist.png)](https://appsource.microsoft.com/en-us/marketplace/partner-dir/90410ed0-9279-479f-87b7-ba3798a86cae/overview)   ##### PRODUCTS - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) - [UCaaS](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) ##### PARTNERS - [Partners](https://www.univoip.com/why-partner?hsLang=en-us) - [Resources](https://www.univoip.com/resources?hsLang=en-us) ##### COMPANY - [Meet UniVoIP](https://www.univoip.com/meet-univoip?hsLang=en-us) - [Contact](https://www.univoip.com/contact?hsLang=en-us) - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) - [Blog](https://www.univoip.com/blog) [Privacy Policy](http://4136637.hs-sites.com/privacy-policy)